Stand Up Paddle

Viking SUP Warranty Terms

14
Jun
  1. The warranty applies when the board is used for the individual’s normal exercise and recreational activities and not for use in learning or rental schools.
  2. The warranty covers the repair or replacement of the defective product only. Viking will carry out a professional repair of the damage and in case this is not possible, the product will be replaced with a similar one. In case of replacement, the warranty continues for the remainder of the 2 years (not renewable for another 2 years). Viking is not responsible for further damage or loss of equipment.
  3. Viking will make the final verdict on whether or not to repair/replace the Sup and this will require inspection of the Sup and/or photos and videos showing the defects. The owner is requested to deliver the SUP and/or lighting material to the store of purchase.
  4. The warranty does not cover damage caused by misuse, negligence, natural wear and tear which includes but is not limited to: knocks, damage from exposure to excessive heat, improper storage, damage from exposure to bad sea conditions, breakage of board from use in surf conditions and in general damage that is not caused by defects in the production process and materials. Minor air loss is addressed with the repair kit included in the original Sup package and does not warrant replacement.
  5. The product must not be fitted with a machine.
  6. We must not exceed the recommended maximum user weight.
  7. The warranty does not apply if the product is found to be altered, modified or repaired without authorization.
  8. The warranty is valid for two years from the date of purchase and must be accompanied by the proof of purchase, on which the reseller’s name will clearly appear.